Submit a Ticket My Tickets
Login  Sign up

Changing Email Notification Frequency

Table of Contents

How To Do It
Frequency Options
Additional Cadence Options


  • In Academic and Event Scheduling as well as Curriculum Management, various events trigger email notifications, including notifications for requests awaiting the user's review.

  • Users dealing with large volumes of requests may wish to receive a daily email digest rather than immediate notifications in order to minimize the number of emails received.


How To Do It

PATH: Product > (User Profile Icon) > Account Settings 

  • In Account Settings, users can specify their desired request workflow notification setting for each product.

  • These settings only apply to email notifications that notify users that a request has reached their step in the workflow.

  • Specify whether you would like to receive immediate email notifications for Request notifications or a daily digest.

Frequency Options


If set to immediate, the system will send out request workflow notifications to users as soon as the request reaches their step in the workflow (this is the default). 


Daily Digest

  • If set to daily digest, users will get a single email that captures all requests that moved to their workflow step in the last 24 hours. 

  • If no requests moved into the user's workflow step in the last 24 hours, no email will be sent.

  • The daily digest email will include a link that redirects the user to the appropriate request dashboard page.

  • The daily digest will show how many notifications of each event occurred. 

Additional Cadence Options

  • Admins can also control whether or not an email notification is sent for each workflow event.

  • Learn more about those admin-controlled settings – and how those interact with daily digest settings – here.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.