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FAQs
Course or Program Isn’t Appearing in Catalog
Related Articles
FAQs
- Where do the display name, short description, and full description come from for programs?
- If a customer changes a course or program in Curriculum, will those changes automatically appear in the Catalog?
- How can I get images onto the program page?
Where do the display name, short description, and full description come from for programs?
Overview
The answer to this depends on whether you have a Contemporary or Standard Catalog.
Contemporary
Program has 3 fields on the program record that are used for the catalog display. These are:
catalogDisplayName (displayed at the top of the page; if no name is found here, it resolves to programLongName)
catalogShoreDescription (displayed if it exists)
catalogFullDescription (displayed if it exists)
All three of these are managed on the program record in Curriculum (added via Curriculum > Settings > Program Templates). Anything further needs to be added with the catalog page template.
Standard
For program titles on catalog pages, it will be one of the following in the order listed below (i.e. if the prior one doesn’t exist, it proceeds to the next).
transcriptDescription
longName
Name
If none of the three options are found, it displays “Untitled Program”.
If a customer changes a course or program in Curriculum, will those changes automatically appear in the Catalog?
This question/answer only applies to those Catalog customers who are also leveraging our Curriculum Management app.
That being said, the answer still depends on a few different variables. Namely: What filters/criteria were used to pull data into Catalog (e.g. “All” or “Courses Effective [Term]”), and is effective dating applicable?
Depending on those variables, the answer could be:
If all Curriculum data is pulled into Catalog and there are no effective revisions, any change to a course or program that is approved will automatically reflect in the catalog.
If specific Curriculum entities are pulled into the catalog based on their effective date and a proposed change carries with it an effective date within the range of the catalog, it will be shown once approved.
If specific Curriculum entities are pulled into the catalog based on their effective date and a proposed change carries with it an effective date that is outside the range/dates of the catalog, then no – those changes will NOT appear in the Catalog.
How can I get images onto the program page?
Use Case
You want to add photos to your Catalog that represent different programs.
How to Do It (Overview)
To Add Photos One-by-One for Programs
The ability to add program images to catalog pages resides in Curriculum Management.
Step 1: Follow this path: Curriculum Management > Settings > Program Template
Step 2: Make sure “Catalog Image” is already part of your program template. If it is, skip to step five. If it isn’t, process to step three.
Step 3: Select “Program Template Fields”.
Step 4: Drag and drop “Catalog Image” onto your template.
Step 5: Follow this path, select “Add Image”, and follow the on-screen prompts: Curriculum Management > Programs > [Select Program ] > Edit Program
To Add Photos En Masse
Work with your Coursedog team to have photos added in bulk for multiple programs.
Troubleshooting
Course or Program Isn’t Appearing in Catalog
Problem Overview | Explanation | Solution
Problem Overview
Some course or program titles aren’t appearing in your catalog.
Explanation
Whenever this happens, the culprit is usually one of three things: Effective Dating, the “Enable Effective End Date Filters” setting, and/or Catalog Filters.
Solution
Check Effective Dating | Check “Enable Effective End Date Filters” Setting | Check Catalog Filters
Check Effective Dating
Overview
The Course or Program’s Effective Start Date needs to be on or before the Effective Start Date for the Catalog.
For example, if the Effective Start Date of your Program is August 15, 2023 but the Effective Start Date of your Catalog is August 1, 2023, then the Program will not populate in the Catalog.
How to Check Effective Start Dates
Check the Catalog’s Effective Start Date at Catalog > Settings > Catalogs > (Click to Open Relevant Catalog).
Check the Course or Program’s Effective Start Date at Curriculum > Courses/Programs > Click to Open Relevant Course/Program.
Additional Note
If your school has “Enable Effective End Date Filters” set to “Yes” (not common), you will also want to check the Effective End Dates for your Catalog and Course or Program.
The Course/Program’s effective start date will need to be on or before the effective start date of the Catalog’s, AND the Course/Program’s effective end date will need to be on or before the effective end date of the catalog in order for it to appear.
For example, if the Effective End Date of your Course/Program is January 1, 2024, but the Effective End Date of your Catalog is December 15, 2023 – and your school has enabled Effective End Date Filters – then the Course/Program will not populate in the Catalog.
Check “Enable Effective End Date Filters” Setting
Navigate to Admin Panel > Product Settings > Cross-Product Settings
Make sure “Enable Effective End Date Filters” is set to “No”, unless it is needed for your business process.
We recommend only enabling effective end dates if your business process dictates there should not be revisions of any Curriculum entities, or if revisions must be created as new entities.
This means if, for example, a course ends AFTER a program, the course will not be available to that program. This is by design in order to prevent a program from having a course requirement that goes beyond the program’s end date. Learn more about Effective End Date Filters.
Check Catalog Filters
Navigate to Catalog > Settings > Catalogs > Edit Filters
Check the Course and Program Filters applied to make sure the relevant data point is included.
Check to make sure that the filters are properly applied to relevant data points.
Check to make sure that the text matches exactly (including Capitalization and Spaces)
Check to make sure that AND/OR logic is applied correctly.
