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Broken Links in Catalog: Common Causes and Solutions

Issue 1: My program and course links are broken. 


There are two cases in which this may be happening: 


Option 1: If you did not use the "embed program link" functionality that is built into Coursedog, you may be experiencing broken links as well. This would occur if you chose to hardcode a link or if you copy/pasted a previous page into a new page that had the link established already.

    (Please note that this is not a recommended practice. It is always best to utilize the "embed program link"     within our rich text editor.) 


Option 2: If your program overview page looks something like this


In either case, it is likely due to a known issue when creating revisions in your catalog. Rest assured that we are actively working on a resolution to the issue. 


What’s occurring is that your old ID from the previous version of the program is being read as the recent version. While we work to correct the issue, you do have the ability to reestablish the link if you would like to recreate the program in your editor. This is a workaround and we will update documentation as soon as the permanent solution is in place. 


To start this workaround, you will need to go to the Departments tab in the left hand navigation. 

We’ll then select a department, in this case I chose Biology. 

From there you would go in and reestablish the program link.



Choose the program that you’d like to re-establish


And link will be created correctly. 



We definitely understand that this is a significant workaround which is why we are diligently working to create a solution that will ensure that the broken links do not happen again. 


Issue 2: Everything looks to be set up correct but my programs aren't showing up.


This is likely due to an issue with effective dates. 


Let's say you have a Biology program that has an effective end date of 2021-08-15. 

Your new catalog for the year has an effective term start date of 2021-08-22. 


The effective term start date for the catalog essentially says, Give me all programs that have an effective end date of later then 2021-08-22. In this case, the Biology program doesn't meet that criteria so the program doesn't show up at all. 


When would you see this scenario happening? 


You would only see this happening if you have recently set the effective date on your catalog. 


How would I fix this if I see this scenario happening? 


The easy solution, for now, is to set your effective date range to be earlier so that Coursedog can see those programs again. 




 

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