IMPORTANT NOTE
This Knowledge Base and our support ticketing system have moved to
Salesforce Service Cloud
.
- If you need to submit a support ticket, please do so via our new Submit a Ticket page .
- This Freshdesk KB has not been maintained since July 2025; please reference our new Knowledge Base for updated documentation.
⚠ Important Notice
This Knowledge Base Has Moved
Our Knowledge Base and support ticketing system have moved to Salesforce Service Cloud. Content on this site has not been maintained since July 2025 and may be outdated or incorrect.
- For current documentation, visit our new Knowledge Base.
- To submit a support ticket, use our new Submit a Ticket page.
Coursedog
Administrator's Maintenance Guide
Features articles to help you keep your account in tip-top shape, prepare for new terms, and more.
- Preparing for a New Term
- GETTING STARTED: Adding Sections in Bulk
- INTEGRATION: Integration Tasks for Admins
- INTEGRATION: Ongoing Integration Best Practices
- INTEGRATION: Viewing Integration Errors
- INTEGRATION: Section SIS Sync Tool
- INTEGRATION: Merge Statuses
- EFFECTIVE DATES: Effective Dates for Departments
- EFFECTIVE DATES: Effective Dates for Instructors
- EFFECTIVE DATES: Scheduling Multiple Terms
- REPORTS: Reports Dashboard Breakdown
- REPORTS: Using Reports for Schedule Planning
- REPORTS: Exporting Reports