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TEMPLATES: FAQs & Troubleshooting

Table of Contents

FAQs
Troubleshooting
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FAQs

Can you auto-populate the Course/Program Long Title with the (short) Course/Program Title?

Overview

Yep! You can do this through actions.

How to Do It

Step 1: Navigate to the Course or Program Template.


Step 2: 

  • If editing the Course Template, ensure “Course Title” and “Course Long Title” are both on your template.

  • If editing the Program Template, ensure “Program Title” and “Program Long Title” are both on your template.


Step 3: Click into the Course/Program “Long Title” to open its Question Settings.


Step 4: Click “+ Add Action”.


Step 5: Set up the action as follows: 

  • Field Group = Form

  • Field = Course (or Program) Title

  • Requirement = Is Not Empty 

  • Then = Update Field Value

  • To = $_0

Notable Nuance

  • If you have the Long Title default from the Short Title; populate the Short Title; edit the Long Title; and then change Short Title AGAIN, the action will be re-triggered.

  • In other words, if you’re thinking about using this method, be sure to test it to make sure you’re OK with this nuance. 

Additional Note

  • $_0 is for copying TEXT fields.

  • There’s a different “hack” for populating NUMBER fields: Copy numeric value from A > B = 9876543210


Troubleshooting

Odd Behavior within the Course or Program Template

Overview

If you experience odd behavior within the course or program template, we advise that the administrator first evaluate dynamic actions to see if any actions have been defined that would cause the behavior. 

Evaluating Dynamic Actions

An admin can evaluate dynamic actions by selecting a field, scrolling to the bottom of the question settings overlay, then looking to see if actions have been defined. If any have been defined for that field, they will appear.

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