Table of Contents
Overview
Accessing the Forum
Getting Started
How to Participate in the Forum
Related Articles
Overview
The Coursedog Community Forum is a place for Coursedog users to share ideas and ask questions — all to help you centralize and simplify your academic operations.
If your questions relate to product issues (e.g. login issues, defects) or feature requests, please contact our Support Team.
If your questions relate to implementation, please contact your Project Manager.
Accessing the Forum
Click here to access the forum or click “Discussions” on the Freshdesk homepage.
Getting Started
Marked as best answer
Replies that users find accurate or helpful. These answers are identified by a Coursedog Representative.
Upvote
Questions that other users also have.
How to Participate in the Forum
Follow the below steps/tips to help everyone get the most out of the forum.
Add your question into the “Topic Name” field. To make the forum clear to search, add your question in the "Topic Name" field.
Create posts related to the specific Coursedog product that is the focus of that category. To discuss another Coursedog product, you can visit that product’s category.
Create posts that are related to the question to which you are responding. Use “search” in the Freshdesk portal to find questions and Knowledge Base articles. If you are unable to find a related post, start a new one by clicking “Start a New Topic”.
Make your post relevant to the Coursedog Community. Posts should be relevant to Coursedog products and business processes. Moderators may convert your post to a Freshdesk ticket if it relates to product issues or feature requests.
Make your comments useful and informative. Share successful strategies and solutions that have worked for your institution.