Overview
The solution for this problem is the same in multiple products. Learn more here.
IMPORTANT NOTE
This Knowledge Base and our support ticketing system have moved to
Salesforce Service Cloud
.
- If you need to submit a support ticket, please do so via our new Submit a Ticket page .
- This Freshdesk KB has not been maintained since July 2025; please reference our new Knowledge Base for updated documentation.
⚠ Important Notice
This Knowledge Base Has Moved
Our Knowledge Base and support ticketing system have moved to Salesforce Service Cloud. Content on this site has not been maintained since July 2025 and may be outdated or incorrect.
- For current documentation, visit our new Knowledge Base.
- To submit a support ticket, use our new Submit a Ticket page.
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