Table of Contents
What happens if the original author of a request is no longer at the institution?
“Too many requests in a really short time” Error
Duplicate Requests Created
Unable to Submit Request (Response Status: 422)
Related Articles
What happens if the original author of a request is no longer at the institution?
There is no way to remove the author from events and requests.
If you want to just add a new point of contact for the event, you can edit the event or request and add the new contact into the "Contacts" field and ensure that "Send Email Notifications" is set to "Yes". This will allow them to receive all notifications of changes made or associated with the event or request.
The original author's email will also get these notifications since it is tied to the event/request.
If you need the author to make any changes to the workflow, it will be sent to the original author no matter what.
“Too many requests in a really short time” Error
Problem Overview
An end user submitted requests in the Public Events site and received a message that reads, “"Looks like you've submitted too many requests in a really short time. Please try again later."
Explanation
There is a limit of 30 requests per hour per user in the public site; this is to prevent spam and ensure data integrity.
Duplicate Requests Created
Problem Overview
A user only intended to create a single request/proposal but multiple requests are appearing.
Explanation
This can happen if you click the call-to-action button (e.g. “Submit”, “Submit Request”, or “Submit Event Request”) more than once when submitting a request/proposal.
Solution
If multiple proposals are created, anyone with the “Delete Requests” permission can delete the duplicates.
If you don’t have this permission, you can reach out to your Coursedog admin for assistance.
Best Practice
Only click the call-to-action button once and wait for the next page to load.
Unable to Submit Request (Response Status: 422)
Problem Overview
You attempt to submit an event request but instead receive an error that says “failed custom validation because name is of type undefined, but expected type string”.
Explanation
This can happen if the Event Form is missing the “Event Name” field.
Solution
If you have permission to modify the form, add the “Event Name”.
If you do not have permission to edit forms, reach out to your Coursedog admin for help adding it.