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RELATIONSHIPS: Troubleshooting

Table of Contents

Unable to See Relationships for the Current Term
Undefined Sections Appearing in a Relationship

Unable to See Relationships for the Current Term

Problem Overview

You’re attempting to review relationships but don’t see the current term in the “viewing term” dropdown on the Relationships Dashboard. 

Cause

This can happen if the current term is marked as “historical”. When a term is marked as historical, it won’t show up in term-select dropdowns anywhere in Coursedog. 

 

Solution

  • Navigate to Academic Scheduling > Settings > Terms.

  • Check the “Show historical terms” checkbox in the top right. 

  • If the term in question is marked as historical, click into the term and set “Historical” to “No”. 

Undefined Sections Appearing in a Relationship

Problem Overview

Relationships are appearing as “undefined”.

Cause

When a relationship is added from the section editing modal, and then one of the sections of that relationship is later deleted, the relationship will appear as “undefined”.

 

Solution

  • The system doesn't automatically remove these relationships after a section is deleted.

  • The user must also delete the relationship from the “Relationship” tab for it to no longer appear.

 

 

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