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SECTION DASHBOARD: Troubleshooting

Table of Contents

No Course Data Available
Unable to Edit a Section in the Section Dashboard
Instructors & Meeting Pattern Assignments Displayed Out of Order
Related Articles

No Course Data Available

Problem Overview

All sections are missing from the Section Dashboard; rather than listing courses/sections, the page instead says, “There is no course data available for (Term)”.

Solution Overview

  • The solution for this is very similar to what’s outlined here. In short: term data is likely out of sync, which can be fixed by changing the Current Scheduling Term to a different value and then changing it back. 

  • An admin should be able to change the Current Scheduling Term as outlined here

Unable to Edit a Section in the Section Dashboard

Problem Overview

Your role should allow you to edit a section, but you are unable to do so. 

Solution Overview

There are a few different levels of permissions and restrictions that can impact your ability to edit a section. If you are not able to edit a section, please review all of the six settings/permissions defined below; these are the settings (in increasing order of importance) that determine if you can edit a section:

 

  1. The "Add/Edit" section permission on the role the user is assigned to.

  2. The "Editable" and "Editable by terms" field settings in the Section Template.

  3. The "Add/Edit" section permission associated with the phase attached to the term you are in. 

  4. The "Editable" field settings associated with the phase attached to the term you are in.

  5. The "Edit Sections during Schedule Validation" permission on the role the user is assigned to. 

  6. The "Edit Sections When Department Status Submitted" permission on the role the user is assigned to. 

 

For a deeper understanding how permissions related to schedule validation work, please visit this related help article.

Section Template Settings 

When the Section Template's "Editable" field is checked, only listed roles will be able to edit sections. In which case, you will want to ensure your role is listed. 

Steps to Modify

  1. Confirm with your admin that you should have permission to edit a section.

  2. Open the Section Template (Academic Scheduling > Settings > Templates > Section Template)

  3. See if the "editable" field has a checkmark next to it.

  4. If checked, ensure your role is listed.

  5. If your role is not listed, ask your admin to add you (if unable to do so yourself).

 

Unable to Save a Section in the Section Dashboard

Problem Overview

Your role should allow you to save a section, but you are unable to do so.

Solution Overview

There are a few different reasons that would prevent you from saving a section. Please check each of the following:

  • If not all required fields are populated, you will not be able to save the section. 
  • If there is a "required rule" violation, you will not be able to save the section.
  • If the section number is not unique compared to other sections of the same course, you will also not be able to save the section. 

Instructors & Meeting Pattern Assignments Displayed Out of Order

Overview

  • When viewing a section in the section editor that is assigned multiple meeting patterns, the section editor does not display instructors in the order in which they are assigned to the meetings.

  • Within the below view, the instructor and meeting pattern data is stored in separate columns, and in this view, there is no relationship between the relative ordering of the two.

View Correct Instructor & Meeting Pattern Assignments

PATH: Scheduling > Section Dashboard > Open Section > Set Instructor Roles & Details > Select Instructor Name > Instr. Meeting 

 

Navigate to the above path to view the accurate instructor meeting pattern assignment for a section, pictured below.

 

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